Re: [libreoffice-users] LO crashes IE?

-------- Original Message  --------
From: Jay Lozier <jslozier@gmail.com>
To: users@global.libreoffice.org
Date: Sun, 30 Sep 2012 11:32:43 -0400

> On 09/30/2012 07:46 AM, Thomas Blasejewicz wrote:
> > Good evening
> > I am struggling to make a certain CAT tool (memoQ) work with very
> > complex (crazy) Word files.
> > Since that did not work, I tried to save a file as ODF file and use that.
> > Apart from the trouble I have otherwise ...
> >
> > When I click in Internet Explorer on that particular file to copy / move
> > / delete etc. it ...
> > Explorer hangs (crashes) and tells me, it is not responding.
> > This happens even if I restart the computer and NO OTHER software except
> > IE is running.
> > And this happens ONLY with this particular LO file.
> > It is not a "read only" file.
> > LO officed files stored in their specific folder do not cause problems.
> >
> > The above file ... when I want to delete it, the only way to accomplish
> > that is to open LO Writer,
> > click file open -> select that file and then hit "Del".
> > File location (desktop, any drive, any folder) has no influence on this
> > behavior.
> >
> > Has anybody any idea what this strange behavior may be due to?
> > Can possibly offer a solution?
> >
> > Thank you.
> > Thomas
> Thomas
>
> I think you mean Windows Explorer, the MS file manager. Are getting any
> specific error message? When you open the file with LO can you save it
> to another location?
>
> I am not sure what is causing the problem. Hopefully someone more
> knowledgeable about Windows quirks can advise.

If as Jay suggests you mean Windows Explorer, not Internet Explorer and
you have version 3.6.1 installed, you are encountering a known bug in
LO's Windows shell extension shlxthdl.dll or shlxthdl_x64.dll. The issue
has been resolved in version 3.6.2.x

Some possible options are:
o Run the installer in repair mode and untick/uncheck the shell
extension option.
o Revert to the 3.5.x series.
o Install 3.6.2 RC2 (Not recommended for production use, but I have been
hammering fairly hard and not discovered any show stoppers. Yet!)

Dave



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