Re: [libreoffice-users] Unsubscribe

Hello,

in order to improve the wording of the unsubscribe instructions, could 
you please tell us where you had the problems and what step did not work 
out?

When you write to the users+help@global.libreoffice.org you'll receive a 
mail for instructions on how to subscribe and unsubscribe, and the 
unsubscribe addresses differ depending on whether you have a normal 
subscription (you receive each mail individually and without delay), or 
digest mode (you receive a collection of mails). Is that where the 
misunderstanding started?

You will then receive another mail, asking for confirmation of the 
unsubscribe, in order to prevent other people from unsubscribing you 
without your consent - just as the request for confirmation when 
subscribing prevents that other people add you to the list. Were you 
able to figure out that you had to send another mail to the appropriate 
unsubscribe address, after receiving the automatic reply?

We also link to a handy page with all information about unsubscribing, 
including a human contact you can reach in case things do not work for 
you. This page is linked in the footer of every message. Did you read 
this page? You can find it at 
http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/

You were now manually removed from the list, but nevertheless we'd be 
glad if you could tell us where the problem was, so that we can improve 
the process and make it easier for other users in the same situation as 
you were.

Thanks,
Florian

Jerry White wrote on 2012-08-16 15:21:
> unsubscribe

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Florian Effenberger, Chairman of the Board (Vorstandsvorsitzender)
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The Document Foundation, Zimmerstr. 69, 10117 Berlin, Germany
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