Re: [libreoffice-users] Re: LibreOffice 3.5 Crashed

Hi :)
1.  Renaming the User Profile is the fastest thing to try and often solves weird problems.  This 
guide shows the default locations of the User Profile in different Operating Systems
https://wiki.documentfoundation.org/Documentation/UserProfile

3.  Crashing often seems to be caused by java.  For LibreOffice 3.5.x java 1.7.0_3 is best even 
though none of the 7s have been officially released yet.  
http://www.oracle.com/technetwork/java/javase/downloads/jre-7u3-download-1501631.html
Ideally it would be great to switch java off completely or completely uninstall it but some things 
still need it.  

2.  If it's just something in the document then getting rid of the lock might be good.  When you 
open LibreOffice and it asks if you want to recover the document then click on Cancel instead

Regards from
Tom :)



--- On Mon, 16/4/12, Cliff Scott <ae5za@qsl.net> wrote:

From: Cliff Scott <ae5za@qsl.net>
Subject: Re: [libreoffice-users] Re: LibreOffice 3.5 Crashed
To: users@global.libreoffice.org
Date: Monday, 16 April, 2012, 4:15

** Reply to message from Taang Zomi <libreofficezomi@gmail.com> on Sun, 15
Apr 2012 20:43:47 -0400

You may need to reinstall, but first you could try renaming your profile. I'm sorry, but I don't 
know where in Win7 it is kept, but it's around somewhere.

LO will generate a new one on startup. If that works then you can begin moving sections of the old 
profile into the new one until you find which one was corrupt/damaged.

Cliff

> *Should I uninstall and reinstall LibreOfiice 3.5?*
>
>
> ---------- Forwarded message ----------
> From: Taang Zomi <libreofficezomi@gmail.com>
> Date: Sun, Apr 15, 2012 at 8:37 PM
> Subject: LibreOffice 3.5 Crashed
> To: users@global.libreoffice.org
> Cc: Taang Zomi <LibreOfficeZomi@gmail.com>
>
>
> *
> Today, when I launched LibreOffice 3.5, I found out that it was crashed. I clicked 'Start 
> Recovery'.
>
> I got a message that says "Successfully recovered'. I clicked 'Finish'.
>
> I got a message that says "Due to an unexpected error, LibreOffice crashed.  
> All the files you were working on now will be saved. The next time
> LibreOffice is launched, your files will be covered automatically."
>
> I clicked 'OK'.
>
> The LibreOffice 3.5 completely disappeared.
>
> I cannot use LibreOffice 3.5. I launched it again, but the same thing happened.
>
> Computer: MSi A6000;  CPU: Intel Core 2 Duo CPU T6600 @ 2.20 GHz; OS:
> Windows 7,  RAM:: 4.0 GB, HD: 320 GH
>
> What do I need to do to get back my LibreOffice 3.5?
>
> ==============
> 15 APR 2012 SUN
> 7:59 PM
>
> =====
> #1
> =====
> LibreOffice 3.5
>
> Press 'Start Recovery' to start the recovery process of the documents listed below.
>
> The 'Status' column shows whether the document could be recovered.
>
> Recovering Document
> --------------------------------------------------------
> |                                                      |
>
> Status of recovered documents:
>
>
> --------------------------------------------------------
> |Document Name            |Status                      |
> --------------------------------------------------------
> |[] Syllable Rules.odt      Not recovered yet         |
> |                                                      |
> |                                                      |
> -------------------------------------------------------
>                     |                   |
>                     |  Start Recovery   |     |Cancel|
>                     |-------------------|
> =====
> #2:
> =====
> LibreOffice 3.5
>
> -------------------------------------------------------
> Recovery of your documents was finished.
> Click 'Finish' to see your documents.
>
>
> Recovering  document:
> -------------------------------------------------------
> |
>
> Status of recovered documents:
> -------------------------------------------------------
> | document Name          |Status                      |
> ------------------------------------------------------
> |Syllable Rules.odt         Successfully recovered    |
> |                                                     |
> |                                                     |
>
>
> ------------------------------------------------------
>
>               |                        |
>               |         Finish         |       |Cancel|
>               | --------------------   |
>
> =====
> #3:
> =====
> LibreOFfice 3.5
>
> -------------------------------------------------------
> Due to an unexpected error, LibreOffice crashed. All the files you were workimg on now will be 
> saved. The next time LibreOffice is launched, your files will be covered automatically.
>
> The following files will be recovered:
> -------------------------------------------------------
> |Syllable Rules.odt                                   |
> |                                                     |
> |                                                     |
> |                                                     |
>
> ------------------------------------------------------
>                                                 |------|
>                                                 | OK   |
>                                                 |------|
> *


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