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On 18/02/2012 at 18:22, "Jean-Francois Nifenecker" <jean-> wrote:

I was unsure to what that new thing is. There's a forum already. 

AFAIK, there is no official LO forum. Yet, because I heard that there is one 
planned (but I can't find reliable source right now).

seems to be yet another resource. For John Doe, the average user, what's 
the difference between Ask and the forum?

I see forum as place when people can interact. They can ask questions related 
to LO and answer them, but they can also chat about music, movies or just 
arrange for a beer.

Ask is focused on questioning and answering. There is no place for so called 

On Ask, users may also vote for answers. The one with most votes is marked as 
"best" and placed just below question. If someone get to Ask from search 
engine, he or she will not be forced to read all messages to get into answer 
he or she wants. It will be right at the top of page.

For "average user", Ask is also easier. It is something many users are used 
to, in contrary to mailing lists, which "average users" find difficult (some 
weeks ago we had many posts from frustrated users who could not unsubscribe 
from the list).

Don't you fear to spread the 
volunteers' efforts in one more place?

This is possible. Although I think that most of people will check all of them: 
Ask, forum (when it's ready) and mailing list(s).
Best regards
Mirosław Zalewski

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