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Hi :)
We often argue about formats, especially MS ones, so i thought people might be interested in a 
quote from microsoft.com ... 
http://office.microsoft.com/en-gb/sharepoint-server-help/microsoft-office-servers-2010-faq-readme-HA101793217.aspx

"
Document Layout
Microsoft Office 2010 documents may lay out differently on Windows 
Vista and Windows 2008 Server compared to Windows XP and Windows 7.
Microsoft Office 2010 includes the latest version of several fonts 
also available in Windows 7. However, Office 2010 cannot install these 
fonts on Windows Vista or Windows 2008 Server because they are system 
protected on these operating systems. As a result, Office 2010 documents
 may lay out differently on e.g., Windows 7 and Windows Vista.
This issue is fixed in an update for Windows Vista and for Windows 
Server 2008. This update removes the system file protection of some font
 files.
 Important    Users who have already installed
 Office 2010 on Windows Vista and Windows 2008 Server, and willing to 
get the latest version of the fonts, must first uninstall Office 2010, 
and then install the Windows update prior to re-installing Office 2010.
To install this update, follow the instructions in the following Microsoft Knowledge Base article: 
http://support.microsoft.com/kb/980248.";
I always thought it was just between MS Office 2007 and MS Office 2010 but apparently the same 
program installed on different Windows OSes (ie Xp vs 7) may have been a main cause of problems 
that people have had.  We often ask what OS enquirers are using but never ask what version of an OS 
their clients/colleagues/co-workers are sending from or receiving documents on!!  Apparently with 
Windows at both ends there is likely to be a problem! (unless both ends use Xp)
Regards fromTom :)


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