[libreoffice-users] Re: Error messages on starting LO

On 09/26/2011 06:43 AM, Rev. Nick Sharp wrote:
> Whenever I open LibreOffice for the first time, whether it's a Writer,
> Calc, Draw, Impress or Base document, new or existing, I get two error
> messages popping up.
>
> The first says,
> Error loading BASIC of document
> file:///c:/Users/Nick/AppData/Roaming/LibreOffice/3/user/basic/dialog.xlc:
> General Error.
> General input/output error.
>
> The second says,
> Error loading BASIC of document
> file:///c:/Users/Nick/AppData/Roaming/LibreOffice/3/user/basic/dialog.xli:
> General Error.
> General input/output error.
>
> That's identical, except it refers to dialog.xli, not dialog.xlc.
>
> If I navigate to that location, the folder "basic" does not include a
> file with either name, just one called script.xlc. There are two files
> called dialog.xlb in two subfolders, Library1 and Standard.
>
> Reinstalling hasn't helped.

That's because these errors typically caused by corrupt files in the
user profile. When you reinstall, the profile is left intact & you're
still using the same corrupt profile as before.

> LibreOffice 3.4.3 on Windows 7 64 bit.

This also happens on linux as well.

Halt LO (including Quickstarter if you have it turned on) and rename:
c:/Users/Nick/AppData/Roaming/LibreOffice/
to
c:/Users/Nick/AppData/Roaming/LibreOffice_backup/

Restart LO and that will create a new profile as:
c:/Users/Nick/AppData/Roaming/LibreOffice/3/user/

Note: by doing that you will have to reset any settings that you had in
your other profile, but you still have the old profile as a backup if
necessary.

Ref:
<http://documentation.openoffice.org/HOW_TO/misc/Troubleshooting_guide.html#7.General%20error%20or%20General%20input/output%20error%20|outline>

...


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