Re: [libreoffice-users] Crash log attached.

On 2011-04-28 16:13, Simon Cropper wrote:
> On 28/04/11 14:00, Peter Teeson wrote:
> > On 2011-04-27, at 11:41 PM, Simon Cropper wrote:
> > > On 28/04/11 13:25, Peter Teeson wrote:
> > > > Good thought. Here's what Terminal says
> > > >
> > > > Last login: Tue Apr 26 22:08:14 on ttys000
> > > > Gandalf:~ pteeson$ java -version
> > > > java version "1.6.0_24"
> > > > Java(TM) SE Runtime Environment (build 1.6.0_24-b07-334-10M3326)
> > > > Java HotSpot(TM) 64-Bit Server VM (build 19.1-b02-334, mixed mode)
> > >
> > > For comparson... My terminal states
> > >
> > >
> > > ~$ java -version
> > > java version "1.6.0_24"
> > > Java(TM) SE Runtime Environment (build 1.6.0_24-b07)
> > > Java HotSpot(TM) Server VM (build 19.1-b02, mixed mode)
> > > ~$
> > >
> > > The only notable difference is the "-b07-334-10M3326" and that you
> > > appear to be using a 64-Bit Machine. Dumb thought, have you
> > > downloaded the correct version of LO? I am not sure, can you
> > > actually run a 32 Bit version of LO on a 64 Bit Machine?
> > >
> > > -- 
> > > Cheers Simon
> >
> > Thanks Simon. Interesting point.
> > My machine is a 2x 2.66 GHz Quad-Core Intel Xeon ("Nehalem") with 6GB
> > 1066 MHz DDR3 RAM
> > I have not done anything to make it boot into 64-bit mode. By default
> > it runs a 32-bit kernel.
> >
> > Looking at the crash log some more it seems to be something to do
> > with drawing and the ApplicationServices framework.
> >
> > I'll have to sleep now, mate, but tamara I'll try to setup a build to
> > see if I can debug using Xcode.
> >
> > Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
> > 0   ...ple.ApplicationServices.ATS    0x93c7ccc6
> > OTL::GCommon::GetMaxLookupCount() const + 20
> > 1   ...ple.ApplicationServices.ATS    0x93c7bc82
> > ProcessRunCommon(OTL::GCommon&, TGlyphArray&, long, long, unsigned
> > long, bool) + 254
> > 2   ...ple.ApplicationServices.ATS    0x93c1e1ca ProcessGSUBRun + 222
> > 3   ...ple.ApplicationServices.ATS    0x93c17cc1 ApplyMorphForRun + 425
> > 4   ...ple.ApplicationServices.ATS    0x93c7978b ApplyMorph + 137
> > 5   ...ple.ApplicationServices.ATS    0x93c16fe1 _eLLCLayoutText + 274
> > 6   ...ple.ApplicationServices.ATS    0x93c16eb8 LLCLayoutText + 83
> > 7   com.apple.QD                      0x945e3c19
> > ATSULayoutGlyphs(TATSUGlyphRecordArray*, ATSLineLayoutLineParams*,
> > long, ATSUTab const*, unsigned long, __CFString const*, unsigned
> > short const*, unsigned long, unsigned long) + 197
> > 8   com.apple.QD                      0x945e3ad9
> > TTextLineLayout::LayoutGlyphVector(TATSUGlyphRecordArray*,
> > ATSLineLayoutLineParams*, TLayoutControls*, long, unsigned long) + 163
> > 9   com.apple.QD                      0x945e295e
> > TTextLineLayout::EnsureLayoutIsUpToDate(unsigned long, unsigned char,
> > unsigned long, TATSUGlyphRecordArray**) + 940
> > 10  com.apple.QD                      0x94663f78
> > TTextLineLayout::GetGlyphBounds(unsigned long, unsigned long, long,
> > long, unsigned short, unsigned long, ATSTrapezoid*, unsigned long*) +
> > 164
> > 11  com.apple.QD                      0x94650851 ATSUGetGlyphBounds +
> > 143
> > ............
> >
> > respect....
> > Peter
>
> Peter,
>
> Sleep.
>
> For tomorrow...
>
> In my experience when a Java VM baulks the errors provided are next to
> useless.
>
> Personally I would consider installing a 32-bit version of java then
> using LO Preferences point to the new version.
>
> If you can't shake the problem -- delete all versions of Java from
> your machine then reinstall the correct version for your machine, then
> point LO to that version. Take care to not what else may be using Java
> and may require a particular version to run.
>
> I presume the "mate, but tamara..." alludes to some sort of stereotype
> for Australians? Maybe "mate" but "tamara"?
If its an apple on OSX 10.6.6 it should be running 64 bit, so your java
should be correct. As I said it is exactly the same version as on my
mac, mac book pro 64 bit. But then removing java and LO and clearing
your home LO directory and reinstalling from scratch may clear things up.

-- 
Unsubscribe instructions: E-mail to users+help@libreoffice.org
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/www/users/
All messages sent to this list will be publicly archived and cannot be deleted