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In my experience this problem has existed for years in OOo.

In OOo, I select Help \ Check for update, and OOo *always* reports "update failed". This happens even when there is a newer stable release on the download page. In LibO 3.3.x Help \ Check for update tool is missing altogether -- I take this as an admission that it was buggy and will be fixed by the by.

In OOo, I select Tools \ Extension Manager \ Check for Updates. Half the time OOo reports "update failed". When it did show a list of updates, sometimes they came down, sometimes they did not. In LibO 3.3.x, Tools \ Extension Manager \ Check for updates *always* causes LibO to crash, with an offer to save the open documents. (Usually I update with no open documents -- why tempt evil gods?)

So the LibO developers have their work cut out on the whole update mess. If I can put my two cents in, I would prioritize it this way:

1. Make sure that update checking actually identifies whether updates are available. If so, offer to link to the update page for manual downloading and installing (which is better than crashing). If not, report that.

2. When that works dependably, the update checker should download the update package and offer to install manually.

3. Make an option in the Tools \ Options box for automatic notification of updates. The notice should provide you with a button to download and install. This way you will usually learn about an update the first time you open LibO after an update is posted.

4. The option in the Tools \ Options box should allow the option for downloading in the background. When the download is ready, A dialog should appear with a button to install the update.

5. At least for updates and minor upgrades, you should download just the changed files, Registry entries, settings, etc. This will greatly decrease your bandwidth requirements, saving money for TDF and time for us users.

Emulate the Firefox update system! Get someone from Mozilla to help.

These changes will help users keep their LibO up-to-date and bug-free. As you increase use of Java and VBA, it will help fight malware. It will also help to distinguish LibO from OOo.

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