Re: [libreoffice-users] top- or bottom- quoting

I could not agree more.  I have been using OOo and Thunderbird for 
several years now and try to get the people I work around to use free 
rather than MS software.  It is a really hard uphill struggle.
But I would say that I always have my comments at the top of e-mails as 
that is the way I prefer to set up Thunderbird.  Some people obviously 
prefer to have comments at the bottom, good on them, it would be a very 
boring world if we all liked the same things.

Steve

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On 16/02/2011 11:44, Tom Davies wrote:
> Hi :)
>
> Sadly we have to deal with the world as it is rather than the way we would like
> it to be.  Far more people use the wonderful MicroSoft products such as Outlook
> than use all the alternatives added together.
>
> Please can we try to be less unfriendly to people that are new in here?  Top
> posters (first timers asking questions) need to be responded to at the top of
> the thread.  Otherwise they might assume there was no answer in the reply.  Part
> of that response can be to ask them to bottom-post and check the ends of posts
> but there needs to be something that is directly useful to them in that
> response.  At the moment we often have responses that only appears to criticise
> the person and leaves nothing to help them.  That is a waste of their time which
> is not ideal if we are trying to attract people.
>
> Most people will only have time to have a quick glance at an email, to triage,
> before deciding whether to deal with it now or leave it to later (often =
> delete).  The first thing that most people see is the top of the email and
>
> almost all our responses fall into the "leave to later or delete straight-away"
> category.  If we want people to see us as unhelpful and unfriendly then
> bottom-posting is fine.
>
>
> We have to be able to deal with people in the manner they are accustomed to..  At
> the moment we behave like stereotypical English tourists shouting loudly at
> people in MicroSoft-land and then shouting louder if they don't understand.
> Yes, they don't do thing 'our way'.  Obviously 'our way' is the only 'right way'
> but that doesn't necessarily mean we don't want to help them.  Or does it?
>
> Regards from
> Tom :)
>
>
>
>
>
> ________________________________
> From: Jean-Francois Nifenecker<jean-francois.nifenecker@laposte.net>
> To: users@libreoffice.org
> Sent: Tue, 15 February, 2011 23:47:06
> Subject: Re: [libreoffice-users] top- or bottom- quoting
>
>
> Le 15/02/2011 18:38, Tom Davies a écrit :
> > Hi :)
> Bottom,
>
> > Almost every office user i know (at least the few that use email)  posts at
> the
> > top of mails and leaves the previous posts dangling downwards along with any
> > signatures.  Some corporate users get all the previous thread deleted off the
> > bottom and a disclaimer added to the bottom.  So, at best they stick with the
> > defaults, the easiest thing.
> I do know how badly office workers use mail, just because of some $µ%&@
> OutlookExpress misbehaviour.
>
> > The question is how much we want to alienate first-time users and office
> users?
> > Who is more important to please, 'geeks' or potential new users?
> Bottom quoting (hey, we've got a big furry troll) is the natural way of reading
> texts and answering questions:
>
> > Question 1
> Answer 1
> > Question 2
> Answer 2
>
> and so on.
>
> So no question (pun intended): bottom is the way to go :)
>
> -- Jean-Francois Nifenecker, Bordeaux
>
>
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