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Not to be annoying, but...

Jira is pretty much the industry standard for this kind of stuff, do you
not fit in the requirements for the free open-source projects license?

I'm sure you've looked at all the available options anyway :)


On 6 December 2013 13:24, Florian Effenberger <floeff@documentfoundation.org
wrote:

Hello,

today, I would like to invite you to evaluate Redmine, a project
management system. _PLEASE_ read the following sections _COMPLETELY_ before
proceeding, as they contain important details.

This evaluation has started out of two reasons:

(1) With the growing number of freelancers, we need to keep track of the
paid work done for TDF, and the status of tasks and todos. In other words,
we need some sort of project management system, which also the larger
community can benefit from.

(2) The infrastructure team needs a ticketing system for handling their
tasks. We have one in place already, but it is not used frequently, and we
try to evaluate alternatives.

Ideally, those two requirements can be made fit together in one tool.

This also means that Redmine is _NOT_ meant as replacement for Bugzilla at
all - not now, not later. Bugzilla fulfills a rather different set of
requirements, focused on development, while we are looking for project
management and ticketing, so I don't see a way to combine all three
requirements in one tool.

While Redmine also offers a file storage, wiki, calendaring and other
tools, they are _NOT_ part of the evaluation. Chances are we might use some
of these functions to remove the variety of tools in place, but it is not
the primary determining factor. For the wiki e.g. we cannot simply migrate
away from MediaWiki, as we would lose important functionality and plugins
that overweight the benefit of having everything in one place.

One more important note: This is explicitly called _EVALUATION_, which
means _NO_ final decision has been made yet, _NO_ binding timeline exists,
and _NOBODY_ is claiming it is the perfect tool for all of our purposes. We
_EVALUATE_ and based on the results, we make a decision.

Please do _NOT_ rely on Redmine being a productive instance. It may vanish
at _ANY_ time, with loss of _ALL_ data. Again, it is an _EVALUATION_,
nothing to fully count on. Feel free to put productive tickets into it, but
do not expect any stability or reliability.

All those warnings being said (I deemed that necessary given recent
discussions on our tools), I hope I didn't scare you away. ;-) I'm more
than happy if as many of you as possible test the tool and give us feedback
what you like or dislike.

To create yourself an account, please navigate to

        https://intranet.documentfoundation.org/redmine/

and wait for the e-mail where you have to click a confirmation link, just
like for the wiki, and then you are set up. You can then create tickets and
play with the tool. For those who would like to have a deeper look, there's
also a variety of Android apps available to use Redmine remotely.

For discussions, please use the website@global.libreoffice.org mailing
list exclusively. Please also use this list if you want to have
projects/queues created and/or get assigned as possible bug recipient with
one of those.

For concrete bugs and wishes you have, please add them directly to
http://pad.documentfoundation.org/p/infra so they don't get lost.

One last thing I'd like to ask for: Please be sensible in your
requirements. While surely there are many wishlist items we can have a look
at, we clearly need to identify blocking issues. Raising expectations so
high that no tool can fulfill them will lead us no where, so again, be
sensible. :-)

That being said, Redmine is a first step. We have some other tools on the
radar that might fit, so - happy to hear the results of everyone's
evaluation!

Florian

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