Hi Jean Weber,
В письме от 17 декабря 2015 15:10:40 пользователь Jean Weber написал:
I disagree, and in fact I wrote a book on the topic (Is the Help
Helpful).
I will read your book, if I can find it in free access. I am always happy to
learn something new. But during about 20 years of developing and support of
programs I have got a habit to believe and focus on standards rather than on
personal opinion.
For Help to be helpful, it often should not be purely
functional but also task-oriented description of what the user can or
should do to achieve a goal or complete a task.
Yes, it is normaly. But it don't contain phrases such as "you can..." or
"allows you to do". Writing tips in the Help is most difficult, because it is
difficult to kipe a good style and show all possibilities.
Best regards,
Lera
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