It could be that this wasn’t intentional, but I have to agree with Tor here.
If you are using an old version of LO in an official capacity for a business or government, you
aren’t in any way obligated to purchase support but morally I think it would be a very good idea to
at least think about paying a developer to backport a fix for you. There are a number of companies
and individual who I’m sure would be happy to help for compensation.
Otherwise, there isn’t any point in being so direct in demanding a fix. If we don’t get paid, then
we are volunteers. And even some of us (actually quite a few of us) are paid, we also spend our
free time on LO because we love working on code and we want to make a contribution to the good of
humanity. But that time isn’t free for you to allocate or demand we do anything.
I’m sure that it was just a bad way of wording what you said, but it seems like a demand. Next
time, it’s probably a bit nicer if you could have rephrased “Kindly have a look in the issue” to
“If it’s not too much trouble, because we are using libreoffice 5.0.2 would someone be able to look
into this a bit further?”. You’d still likely be told to consider a support contract, but there
might be someone who takes up your case and decides to help without asking for payment.
Chris
On 3 Mar 2016, at 6:05 PM, Tor Lillqvist <tml@iki.fi> wrote:
We are using libreoffice 5.0.2 due to official reasons.
Kindly have a look in the issue.
That is almost rude, do you realize it? You are insisting on using a version that is known to
have been superseded (with many issues fixed), yet you assume that people will be wanting to help
you for free. If you have "official" reasons to use a specific outdated version, then you need an
official support contract with some suitable support provider.
--tml
_______________________________________________
LibreOffice mailing list
LibreOffice@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice
Context
Privacy Policy |
Impressum (Legal Info) |
Copyright information: Unless otherwise specified, all text and images
on this website are licensed under the
Creative Commons Attribution-Share Alike 3.0 License.
This does not include the source code of LibreOffice, which is
licensed under the Mozilla Public License (
MPLv2).
"LibreOffice" and "The Document Foundation" are
registered trademarks of their corresponding registered owners or are
in actual use as trademarks in one or more countries. Their respective
logos and icons are also subject to international copyright laws. Use
thereof is explained in our
trademark policy.