Re: [Libreoffice-qa] Minutes - QA Call 01/11/2013

Hi!
Please explain little more the following:


jmadero wrote
> -Status clarification (New vs. Reopened)
> **Agreed: *Reopened should only be used if the bug is assigned

- often Reopened status is used by the Reporters when bug is marked as
INVALID, DUPLICATE or WFM, how this new policy will work for those? Will you
introduce some Bugzilla checks preventing such transition?


jmadero wrote
> -*Agreed: *NEEDINFO: Used only if most the information is there and the 
> bug can be confirmed but additional information would be useful
> Request that once information is provided, move bug to NEW not to 
> UNCONFIRMED or REOPENED
> -*Agreed: *INVALID: If bug cannot be confirmed with information and 
> there just isn't enough information there to reproduce the bug, we will 
> move to INVALID
> Comment shouldn't ask user to change status once additional information 
> is provided (if additional information is provided), instead QA member 
> should change status once they can confirm bug.

Very often the bug can't be confirmed, some attachments or STRs are missing 
- NEEDINFO was a perfect marking for such bugs after asking for additional
info, also clearing UNCONFIRMED backlog. Now I should mark such bugs as
INVALID? So, no babysitting policy implemented? This is a radical change. 
Do we care about those reports and if yes how to differentiate between real
INVALID requests (like bug clones etc.) and needing info INVALID bugs? By
NEEDINFO keyword?

Thanks in advance for additional info.
Best regards.




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