Hi Dirk,
On Thu, 2011-02-17 at 13:18 +0100, Dirk Haun wrote:
This is what's running on http://support.mozilla.com/ and lets them
handle (IIRC) 11 million support issues per month.
..
Here are the slides for the SUMO presentation if anyone's interested:
http://abdulkadir.net/2011/02/17/fosdem-aftermath/
Nice :-) looks really interesting. However - my feeling is that Firefox
has a far, far lower defect count - so at least from my developer
perspective: I'd love people to set this up and get it going, but before
that, I'd like to get a Javascript flow to filter the bugs we get filed,
cf.
http://wiki.documentfoundation.org/Development/Easy_Hacks#easy_.2F_accurate_bug_filing
Regards,
Michale.
--
michael.meeks@novell.com <><, Pseudo Engineer, itinerant idiot
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