[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: [libreoffice-design] RFE process between QA and UX

Hi Kendy, all,
Le 17/12/2014 12:47, Jan Holesovsky a écrit :
> Hi Sophie,
> Sophie píše v Út 16. 12. 2014 v 19:16 +0100:
>>>> Discussing with QA team today, there has been a lot of bug reports
>>>> concerning minor enhancements these last days.
>>>> It would be better is those enhancements would be first discussed by the
>>>> UX team before going to QA for triage because most of the time they
>>>> don't have the requested info regarding bug filling then QA team has to
>>>> spend a lot of time to reproduce them and this is not up to the QA team
>>>> to discuss UX enhancements.
>>> Please can you send few examples to have a better idea? :-)
>> https://bugs.freedesktop.org/show_bug.cgi?id=87360
>> https://bugs.freedesktop.org/show_bug.cgi?id=87357
>> or see this list:
>> https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&component=ux-advise&email1=philipz85%40hotmail.co&emailtype1=substring&list_id=505514&product=LibreOffice&query_format=advanced
> Ah! - so Jay is a very active member of the Design Team, and discusses
> his proposals the right way; so I am not really concerned about these
> reports :-) - they will be handled properly, I am sure.

ok, no problem, Jay is an example (and great to see him so active here
now :) but that will help to set the good process between the teams.
> So to get them out of the stats - does the NEEDINFO + ux-advise
> component (as Stuart proposed) work for you, Sophie? Jay - can you
> please mark your reports that way if yes?

Well, I'm only the messenger here. So let me make the proposal to the QA
team during their meeting this evening, and I'll report back to you, but
I guess they will be ok with Stuart proposal and yours.
>> Yes, but that is a lot of work for bug triagers. If you well know the
>> functionality, it's easy to discriminate, but for QA people who do not
>> have that knowledge, the lack of steps to reproduce, examples, etc. is
>> very time consuming plus the fact that he won't know what to do with it
>> (50% of users would like to have it and the other 50% won't), when it
>> can be solved quickly by discussing a little bit.
> Sure, as I did not have the examples, I did not know exactly what you
> had in mind :-)

Ok, thanks a lot to Stuart and you to help me clarify it :)

Sophie Gautier sophie.gautier@documentfoundation.org
Co-founder - Release coordinator
The Document Foundation

To unsubscribe e-mail to: design+unsubscribe@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/design/
All messages sent to this list will be publicly archived and cannot be deleted

Re: [libreoffice-design] RFE process between QA and UXJay Philips <philipz85@hotmail.com>
[libreoffice-design] RFE process between QA and UXSophie <gautier.sophie@gmail.com>
Re: [libreoffice-design] RFE process between QA and UXJan Holesovsky <kendy@collabora.com>
Re: [libreoffice-design] RFE process between QA and UXSophie <gautier.sophie@gmail.com>
Re: [libreoffice-design] RFE process between QA and UXJan Holesovsky <kendy@collabora.com>
Privacy Policy | Impressum (Legal Info) | Copyright information: Unless otherwise specified, all text and images on this website are licensed under the Creative Commons Attribution-Share Alike 3.0 License. This does not include the source code of LibreOffice, which is licensed under the Mozilla Public License (MPLv2). "LibreOffice" and "The Document Foundation" are registered trademarks of their corresponding registered owners or are in actual use as trademarks in one or more countries. Their respective logos and icons are also subject to international copyright laws. Use thereof is explained in our trademark policy.