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Re: [libreoffice-design] RFE process between QA and UX


Hi Sophie,

Sophie píše v Út 16. 12. 2014 v 19:16 +0100:
>
> >> Discussing with QA team today, there has been a lot of bug reports
> >> concerning minor enhancements these last days.
> >> It would be better is those enhancements would be first discussed by the
> >> UX team before going to QA for triage because most of the time they
> >> don't have the requested info regarding bug filling then QA team has to
> >> spend a lot of time to reproduce them and this is not up to the QA team
> >> to discuss UX enhancements.
> >
> > Please can you send few examples to have a better idea? :-)
>
> https://bugs.freedesktop.org/show_bug.cgi?id=87360
> https://bugs.freedesktop.org/show_bug.cgi?id=87357
> or see this list:
> https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&component=ux-advise&email1=philipz85%40hotmail.co&emailtype1=substring&list_id=505514&product=LibreOffice&query_format=advanced

Ah! - so Jay is a very active member of the Design Team, and discusses
his proposals the right way; so I am not really concerned about these
reports :-) - they will be handled properly, I am sure.

So to get them out of the stats - does the NEEDINFO + ux-advise
component (as Stuart proposed) work for you, Sophie? Jay - can you
please mark your reports that way if yes?

> Yes, but that is a lot of work for bug triagers. If you well know the
> functionality, it's easy to discriminate, but for QA people who do not
> have that knowledge, the lack of steps to reproduce, examples, etc. is
> very time consuming plus the fact that he won't know what to do with it
> (50% of users would like to have it and the other 50% won't), when it
> can be solved quickly by discussing a little bit.

Sure, as I did not have the examples, I did not know exactly what you
had in mind :-)

All the best,
Kendy


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Follow-Ups:
Re: [libreoffice-design] RFE process between QA and UXSophie <gautier.sophie@gmail.com>
References:
[libreoffice-design] RFE process between QA and UXSophie <gautier.sophie@gmail.com>
Re: [libreoffice-design] RFE process between QA and UXJan Holesovsky <kendy@collabora.com>
Re: [libreoffice-design] RFE process between QA and UXSophie <gautier.sophie@gmail.com>
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