Re: [EXTERNAL] TEST4U - Certification and Training material for LibroOffice assessments

My clarifications are inline.

On 11/04/2017 12:20, | Stelios Lambropoulos | wrote:

> Our part in the Ecosystem could be the contribution towards familiarizing
> the End-Users as well as the Enterprise world with the benefits of personnel
> that uses open-source software. We strongly hold that once the End-Users
> become more familiar with operating LibreOffice, the decision for migration
> will be easier. Bearing that in mind, we developed an End-User Certificate
> to certify the existence of the adequate skillset.

End-User Training is a fundamental component of the Migration Protocol
to LibreOffice, to the point that we have developed a Training Protocol
to provide a reference for the trainers when they have to develop the
training contents.

> The recent situation at the City of Munich, comes to support these claims:
> If the End-Users were better trained, they would have either faced less
> "severe issues related to software", or the percentage of the users facing
> severe issues would have been significantly smaller. 

The migration at the city of Munich has been opposed by Microsoft, which
has

> That had been our main concern actually back in 2012 at the Berlin 2012
> LibreOffice Conference, but, unfortunately -as it turns out-, the
> certification of the end-User's skills had been disregarded. 

TDF has clearly stated since the beginning of the certification project
that end-user certification was a task for third parties, while TDF was
only supposed to provide a reference for the process (because we wanted
to foster an ecosystem of companies providing certification services).

So, we have not disregarded any kind of training, while you have
disappeared after the LibreOffice Conference in Berlin. In the meantime
we have migrated thousands of desktops, while training all end-users in
the appropriate way.

The Italian Ministry of Defence, where we have trained the trainers to
guarantee that end-users could develop the appropriate knowledge of the
open source environment and LibreOffice (as the Training Protocol does
not focus only on the software, but also covers several open source
related topics such as business models and file formats), is a
demonstration of the proper migration process.

Best regards, Italo

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Italo Vignoli - LibreOffice Marketing & PR
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