Re: [libreoffice-website] Website font display issue on Windows: update

Le 18.07.2014 10:41, Florian Effenberger a écrit :
> Hi Charles,
>
> Charles-H. Schulz wrote on 2014-07-18 08:55:
> > It is not urgent, it only concerns visitors who use Windows xp, 8, 7, 
> > vista and who use firefox30 and IE 9....
>
> comments like those are not helpful. Cloph is working like mad on
> this, without any option to reproduce the issue.

me neither. If neither Christian nor myself have access to a Windows 
machine, then we must devise another process (i.e. include people here 
who might be able to reproduce the problem and even help fixing it).

> Which browsers did you test, and what have your results been?

I run Linux machines, no Windows. I cannot reproduce the problem. For 
the sake of exhaustivity, I have tested different browsers (Firefox, 
Chrome, Epiphany (Gnome Web), Midori, rekonq) and borrowed an ipad, 
where I tested the site with Safari: everything looks normal.

This being said I am dealing with incoming complaints on Twitter almost 
on a daily basis as well as project's mailing lists. Just on Twitter we 
have received over a dozen distinct complaints; On Google + we have 2 of 
them. So far Facebook hasn't come up with anything. Mailing lists here 
(website, + native-language projects) also confirm the issue.

I need to handle these complaints, at least the ones on social networks, 
but we cannot go on for months with no resolution path. I'm not saying 
no one is working on it, not even that the solution is easy to find, but 
if you check RedMine and this mailing list it is not clear for me what 
we are doing to deal with the problem.

If we (as in TDF) have not Windows machine readily available, then we 
must connect with a contributor who can help us with his/her own Windows 
system. I'm happy to help but I need to know the infra team will help.

Thanks,

Charles.

> SCNR,
> Florian

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