[libreoffice-website] How to contact the admin team

Hello,

due to a recent question, I'd like to outline the best way to contact 
the infrastructure/admin team.

Being an open and transparent project, the best and preferred way to 
reach the infrastructure team is our public mailig list at 
http://www.mail-archive.com/website@global.libreoffice.org/info.html 
Admins are encouraged to read the list, and by posting your questions, 
wishes and infra problems there, you reach the widest audience.

As the mailing list is public, if you want to share confidential 
information, you can reach all admins on a private, nonpublic mailing 
list by writing to hostmaster@documentfoundation.org. Please only make 
use of this if you have a need for confidentiality.

We also have a public IRC channel, called #tdf-infra on 
irc.freenode.net. Several admins as well as interested community members 
regularly read the channel. However, due to the nature of IRC, be 
advised that messages might get missed or overseen. In case you receive 
no reply in time, please use one of the above mailing lists instead. Be 
advised that IRC is a public, nonconfidential medium as well.

If you want to know more about our admins, there is a dedicated wiki 
page available at https://wiki.documentfoundation.org/Infra/AdminTeam. 
Please decide thoroughly whether contacting individual admins makes 
sense. The admin team shares the work, and by contacting someone 
directly, you raise his or her workload and exclude the others from 
joining. The more public and transparent we work, the better we can gain 
new contributors.

To automate tasks better, we are currently evaluating several ticketing 
solutions, and eventually will offer self-creation of tickets with 
distribution to the responsible parties.

Florian

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Florian Effenberger, Chairman of the Board (Vorstandsvorsitzender)
Tel: +49 8341 99660880 | Mobile: +49 151 14424108
Jabber: floeff@jabber.org | SIP: floeff@iptel.org
The Document Foundation, Zimmerstr. 69, 10117 Berlin, Germany
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