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Am 23.11.2014 um 18:14 schrieb Rob Jasper:
Tom,

I think this is really well explained.

I've been professionally involved in defect reporting for years, and the problems seem to be the 
same in all organisations.

Problems in defect reporting:
1- Qualification of type (A bug is unexpected behaviour which does not comply to the 
requirements; An enhancement request is new development which changes both requirements and code)


Unexpected behaviour is a bug when it was unexpected by the programmer.
In the eyes of a user, some program may do weird and unexpected things
but if it does the exact weird things that it has been programmed for
then there is no bug.


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