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Hi,

Carlo Strata wrote on 2012-01-12 14:18:

     Remote MTA bilbo.documentfoundation.org: SMTP diagnostic: 550
5.7.1<users@it.libreoffice.org>: Recipient address rejected: Mail
appears to be spam or forged and is rejected due to policy. Using cached
results - retrying too fast. penalty: 30 seconds x 0 retries.


Whati do you think about?

this means that the mailserver trying to deliver messages has been put on several (external, non-TDF) blacklists, probably for sending out spam. It is mainly your provider's duty to fix this problem. We need to rely on blacklists for spam filtering.

In cases where your provider cannot help you, we can -temporarily- whitelist the sending server. So, first is to ping your provider and tell him he seems to be blacklisted due to spamming. In case that does not help, the next time you receive such a message, please send a direct note to postmaster@documentfoundation.org, with the date and time of the original message, and we will investigate.

Sorry for any inconveniences,
Florian

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Florian Effenberger <floeff@documentfoundation.org>
Chairman of the Board at The Document Foundation
Tel: +49 8341 99660880 | Mobile: +49 151 14424108
Skype: floeff | Twitter/Identi.ca: @floeff

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